Frequently Asked Questions

Preparation is simple but helpful. We recommend keeping a brief food diary for 2-3 days before your appointment to capture your typical eating patterns—this helps our experts understand your baseline. Write down any questions or concerns you have about your nutrition. If you've had recent blood work or health assessments, have that information available to share. Also, think about your specific goals: are you looking to increase energy, improve digestion, support athletic performance, or simply develop healthier eating habits? Finally, ensure you have a quiet, comfortable space for the video call and a stable internet connection for a seamless experience.

Absolutely. Our nutrition experts are experienced in working with a wide range of dietary needs, including vegetarian, vegan, gluten-free, dairy-free, and other restriction-based diets. We also have extensive knowledge about food allergies and intolerances—whether it's peanuts, tree nuts, shellfish, soy, or others. During your consultation, we'll take detailed notes about all your restrictions and allergies to ensure every recommendation is safe and suitable for you. We'll help you navigate your specific dietary needs while ensuring you still get all the nutrients your body requires for optimal health.

Yes, confidentiality is a cornerstone of our service. All consultations are conducted through secure, encrypted video platforms that meet industry standards for data protection. Any personal health information you share—including your food diary, health history, and specific goals—is handled with the utmost care and stored securely. We adhere to strict privacy guidelines and never share your information with third parties without your explicit consent. Your privacy and trust are paramount to us, and we work to ensure every aspect of your consultation experience remains confidential and secure.

Most initial consultations run between 45 to 60 minutes, giving our experts sufficient time to thoroughly assess your situation, answer your questions, and provide detailed, personalized recommendations. We find this duration allows for meaningful conversation without feeling rushed. Follow-up sessions are typically 30 to 45 minutes, focusing on progress, refining strategies, and addressing new questions that have arisen since your first appointment. The exact duration can be discussed when you schedule, and we're flexible in adjusting timing based on your specific needs and the complexity of your situation.

After your consultation, you'll receive a comprehensive summary document via email containing the key points discussed, your personalized nutrition recommendations, practical tips for implementation, and any resources or recipes that may be helpful for your situation. This written summary serves as a reference guide you can revisit as you make changes to your eating habits. You may also receive a suggested follow-up plan if multiple sessions would be beneficial for your goals. Our experts are available to answer follow-up questions via email, ensuring you have ongoing support as you implement the guidance provided during your session.

No special equipment is required. All you need is a device with an internet connection—whether that's a laptop, desktop computer, tablet, or smartphone. Our consultations are conducted through standard video conferencing platforms that work on any modern device. We'll send you a simple link or meeting invitation via email before your scheduled time. Just ensure you have a stable internet connection and find a quiet, comfortable space where you can speak privately. A camera and microphone (which are built into most devices) are necessary so we can interact face-to-face during the session.

Follow-up sessions are tailored to your progress and needs. We typically begin by reviewing what's been working well since your last consultation and discussing any challenges you've encountered. We'll celebrate wins, troubleshoot obstacles, and refine strategies as needed. Depending on your goals and the complexity of your situation, follow-ups might focus on introducing new nutrition concepts, deepening your understanding of certain topics, or adjusting your approach based on how your body has responded. Each follow-up builds on the foundation established in your initial consultation, creating a continuous journey of improvement and deeper learning about nutrition.

Yes, you'll receive practical food recommendations tailored to your preferences, lifestyle, and goals. Rather than rigid, one-size-fits-all meal plans, our approach focuses on educating you about principles you can apply flexibly to your own life. We provide examples of balanced meals, healthy snack ideas, and simple recipes that align with your dietary needs. The goal is to empower you with knowledge and practical strategies so you can make informed choices independently, rather than becoming dependent on prescriptive meal plans. This educational approach helps create sustainable, long-term changes in your eating habits and relationship with food.

Our team consists of qualified nutrition professionals with formal training in nutrition science and dietary counseling. Each expert has completed accredited education programs and brings years of practical experience working with diverse clients. Beyond their foundational credentials, our team members engage in continuous professional development to stay current with the latest nutrition research and best practices. When you schedule a consultation, we're happy to provide information about your assigned expert's background and areas of specialization. Our commitment is to ensure you're receiving guidance from knowledgeable, experienced professionals who genuinely understand the science behind nutrition.

Generic online nutrition advice treats everyone the same, ignoring individual circumstances, preferences, and goals. Our personalized consultations are fundamentally different because they're customized specifically for you. We consider your unique health status, lifestyle constraints, cultural food preferences, budget, cooking skills, and personal goals. Rather than telling you to follow a specific diet, we work with you to understand the principles behind good nutrition and help you integrate these into your existing life in a way that actually works for you. This personalized, collaborative approach is far more effective for creating lasting change than following generic advice that doesn't account for your individual situation.

Getting started is straightforward. Head to our consultations page where you can view available time slots and select one that works for your schedule. You'll provide some basic information and let us know your primary nutrition goals. Once your booking is confirmed, you'll receive a confirmation email with all the details, including a link to the secure video platform. If you have any questions before booking or need assistance selecting the right consultation option, feel free to reach out to our team at [email protected] or +34 857 962 177. We're here to help make the process as smooth as possible.